Challenger ripped me off on my deferred lifetime annuity

As previously posted, I ran a quote for a deferred (for 40 years) lifetime annuity with Challenger the week before my 61st birthday. At the time the quote was to receive monthly payments of $4,625.51 (on my $10,000 investment) cpi-indexed after the 40 year deferral period (so would commence the month before I turned 101. There was a notice that the quotation was only valid until my birthday (the following week), so I made sure to submit the application online and did the electronic document signing online, so it was all submitted the week before the 'deadline'.

However, even though the $10,000 rollover from my superannuation account was processed and I received a welcome letter from Challenger with details on how to setup my online account password, when I logged in there was no investment product listed. So I phoned the customer service and was initially told that the processing had been delayed as the admin team needed to confirm the 40 year deferral period with the client (me) or my advisor (also me) and for some reason couldn't contact me (even though they had sent me several emails for the application confirmation etc.).

I then received another email stating the payments could not be deferred 40 years, but could only be made immediately (either monthly, bi-annually, or annually), which made no sense as I had applied for a deferred annuity, not an immediate annuity. So another call to customer service. This time they said that according to the PDS the maximum deferral period could not commence annuity payments more than one year after you turn 100. But I pointed out that I had actually submitted everything electronically the week before my 61st birthday, so the first payment should have occurred within the year after I turn 100 (which is just within the limit specified in the PDS). I suggested that perhaps the problem was simply that when they got around to processing the application it was after my birthday, so the first payment date was after the allowed maximum - in which case I was happy to change the deferral period to 39 years.

I was supposed to receive a call-back to confirm the situation that afternoon (last Tuesday) but never received a call, so today I had to call Challenger again to chase up what was going on. This time they confirmed that the application had now been processed  (on 4 Jan) with a deferral period of 39 years. I checked what the payment amount would be, as it reduces slightly for each year less deferral. It turned out that the new monthly payment amount was now only $3,722.92 (or $44,675.04 pa) indexed to cpi, which is a massive reduction from the figure I had been quoted for the 40 year deferral.

I suspect that not only was the payment amount reduced due to the deferral period changing from 40 years to 39 years, but that they also calculated a reduced amount due to my now being 1 year 'older', and also the annuity amount may have changed due to rising interest rates/cpi etc.

Overall, the fact that they didn't process my application in a timely manner reduced my annual annuity amount by $10,801pa. The only reason I'm not more annoyed by this is the fact that it is very unlikely that I will live long enough to start receiving any annuity payments, so I've basically thrown away $10,000 on a long-shot bet that I might live past 100 ;)

Oh well, at least it will give me something to whinge about on my 100th birthday.

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Net Worth: Dec 2022

My monthly NW estimate has been updated in NetWorthShare for the end of December. Chart is in the side-bar.

My 'Stocks' figure was up $8,942 (3.19%) to $289,573 net equity I closed out a lot of positions during late December to accumulate cash in preparation for the settlement on my investment property in late Jan/early  Feb. Once that happens this 'stocks' figure will drop to around $50K and the current 'home mortgage' figure will disappear as we will be paying off our remaining home loan and replacing it with a mortgage for the investment property.  The 'other mortgages' figure will also drop (to reflect the actual mortgage balance outstanding) so there won't be any net effect on my NW total (currently the deposit and stamp duty paid in 2019 is reflected by a positive amount in 'stocks' and a negative in 'other mortgage(s)' - this was due to the way I used stocks funds to pay the deposit and stamp duty, so it was being recorded in a strange category.

The value of my 'Other Assets' category (gold and silver proof coin collection, valued at bullion value only, Perth Mint unallocated gold, silver and platinum holdings, and my small art investment via Masterworks) was up slightly during December, rising $1,124 (3.51%) to $33,117. I've suspended my regular savings plan purchases of bullion in my Perth Mint online depository account, as I may need all available cashflow to pay the interest on my investment property loan from Jan onwards.

Our estimated house price for December (my half) fell another $2,592 (-0.24%) to  $1,085,675 with continued weakness in the Sydney real estate market due to rising interest rates. Declines are likely to continue until inflation is brought under control, the RBA ends the cycle of interest rate hikes, and home loan interest rates stop rising. If the Dec Qtr Australian inflation figures look like inflation has peaked, and the US monthly inflation data for Dec and Jan is OK, then the current cycle of interest rate hikes might have ended. Fingers crossed. But I expect falls in absolute terms to continue, with the decline in real terms being worse due to inflation (currently running at 7.3% pa).

The value of my retirement savings decreased to $1,410,927 (down $57,946 or -3.94%) during December. The $10K I transferred from one of my superannuation accounts to purchase a deferred lifetime annuity is still counted as part of the overall superannuation balance.

Overall, my estimated NW decreased to $3,131,104 during the past month - down by $50,217 (-1.58%). In January or February I will have a valuation for the investment property, which *should* boost my NW figure by a 'one off' $300K or so. From then on I will track a monthly estimated valuation based on changes in the average sales price for units in the suburb. I might also update the valuation used for my hobby farm/weekender in the 'other assets' category, so my overall NW should more accurately reflect my current NW (but still excludes DW's NW).

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How is my war profiteering going?

The Russo-Ukraine war was one of the 'black swan' events of 2022. It has cost me about $1K (in donations to charities providing humanitarian aid to Ukraine), but as war has historically been an 'investment opportunity' (the Rothschilds made a killing when Wellington won at the battle of Waterloo - https://www.globalcapital.com/article/28mxtf6ocyora9sh16akg/ssa/old-money-battle-of-waterloo-making-a-killing) but introduces an obvious ethical dilemma. I decided to have a small 'punt' on guessing how the war would impact some asset classes - particularly agricultural products exposed to Ukraine and Russia disruptions (Corn and Wheat), the general negative impact on global markets (via the QQQ - the Nasdaq-100 index), and the industrial-military complex of 'the West' gearing up to cater to the support being provided to Ukraine (I chose the iShares US Aerospace and Defence ETF - ITA).

I initially also punted on a boost in the price of oil, but the slowing global economy due to interest rate hikes aimed at fighting inflation overwhelmed any positive impact due to supply disruptions, so I closed out that position as it was too uncertain.

I ended up with a small investment (via my Superhero trading account) that has done quite well during the past 6 months. Especially in terms of volatility and also overall performance compared to the general stock market:

At some time in 2023 I'll probably close out the short position (SQQQ) and probably open a long position in the S&P 500 if it looks like the current cycle of interest rate hikes has ended if inflation continues to moderate in the US, and the prospects of a global recession (mild or severe) become clearer as 2023 unfold.

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New Year's Resolutions for 2023 and review of 2022 NY Resolutions

Review of how I did re my 2022 NY 'resolutions' went, and what to do for 2023:

1. Keep working in my full-time job (i.e. hope that I don't get retrenched). TICK. Another year, another dollar. At least I still had my full-time job (which made applying for the investment property loan possible). DW also went back to FT work (which also helped with the loan application - she isn't on the investment property title, but agreed to be on the loan application). So, the same resolution for 2023 (ie. don't lose my job or I won't be able to afford the repayments on my investment unit).

2. Complete my margin lending and SMSF specialist courses from Kaplan TICK. Did the courses. Still haven't heard from my broker-dealer group about having these added to my advisor profile. I don't expect to advise any clients to use margin lending (not with current interest rates and market prospects), but ASIC has done a 'reality check' and decided an SMSF *can* be cost-effective with less than $500K in super (is now minimum $200K - which seems more in line with actual SMSF admin/audit costs eg. approx. $1K pa via eSuperFund etc.)

3. Work on my PhD research/training. FAIL. WSU didn't accept my application to enrol as a PT PhD student (wanted me to enrol in the MRes coursework degree first - which would take 6 yrs PT and cost another $30K or so in fees). I'm still waiting to hear from ACU regarding my application to enrol there (I'll chase them up next week when the admin team might be back from holiday close-down period).

4. Complete the courses required for CFP and CFA certifications. FAIL. I confirmed I only have to do one course (and the exam) for the CFP, but haven't enrolled yet. If I'm not doing a PhD (yet) I'll probably enrol in Q2 to do the CFP course and sit the exam mid-year.

5. Get some paying clients for my financial planning business. FAIL. My 'warm prospect' went cold and I didn't do any 'cold calling' during 2022. So I'll start do an hour or two of 'cold calling' after work on the days I don't do some DoorDash deliveries (should be 3-4 weeknights each week). Should be able to make 5-10 calls x 4 days = 20- 40 calls per week. Theoretically that *should* result in 1-2 appointments for a free initial face-to-face meeting each week, and *maybe* one client being on-boarded each month. If I can add one client per month during 2023 I might be able to start covering the fixed costs of my business. (I don't mind 'working for free' but paying to be a registered financial advisor when I don't have any clients seems a bit of an expensive hobby).

6. Continue with my regular savings plans into various investments (an investment bond, gold and silver 'depository' account, and superannuation salary sacrifice). TICK. But I've cut out my regular savings plans and cancelled my superannuation 'salary sacrifice' as I'll need the cashflow to cover the repayments on my investment property loan (which will be negatively geared).

7. Lose excess weight and do more exercise. FAIL (again). I actually put on a bit of weight working from home and not going to the gym for the past few months. I've started doing Doordash deliveries again (which at least gets me to do a bit of walking) and will start going to the gym regularly (I am paying gym fees every fortnight, so should make use of the gym!). Having spent $10K on a deferred lifetime annuity that won't pay anything unless I live past my 100th birthday might help motivate me ;)

8. Waste less time on computer games and  TV/streaming. FAIL. I did a lot of binge watching during 2022 (I also spent a lot of time watching updates re the Ukraine war), so for 2023 my 'resolution' is to spend a few hours each day after work either doing Doordash deliveries (on the busy nights Fri-Sun) or making some 'cold calls' to local phone numbers (Mon-Thu).

Overall, quite similar goals for 2023 as I had for 2022 -- but I'll aim to achieve more of them this year.

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